In Which Core ITIL Publication Can You Find Detailed Descriptions

question 224

Multiple Choice

In which core ITIL publication can you find detailed descriptions of service catalogue management, information security management, and supplier management?

• A) Service strategy
• B) Service design
• C) Service transition
• D) Service operation

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Definitions:

Permanent Record

A comprehensive and enduring documents or database that records significant information or events in an individual's or organization's history.

Positive Messages

Communications that convey good news or positive information, often used to build goodwill or maintain positive relationships.

Informative Messages

Communications aimed at delivering factual information, updates, or details to inform the recipient.

Policies

Policies are formal guidelines or rules created by organizations or governments to dictate procedures and acceptable behavior, designed to achieve consistent outcomes.