Which Process Is Involved in Monitoring an IT Service and Detecting

question 435

Multiple Choice

Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?

• A) Service asset and configuration management
• B) Event management
• C) Service catalogue management
• D) Problem management

---

Definitions:

Disinhibition

the process where an individual shows reduced restraint or increased impulsivity in situations where such behavior is typically restrained.

Repetitive Experiences

Encounters or activities that occur frequently in a similar manner, potentially reinforcing or altering behaviors and attitudes.

High Sensation Seekers

Individuals characterized by their desire for novel, complex, and intense experiences and the willingness to take physical and social risks for such experiences.

Initial Excitement

The initial phase of heightened emotional response or enthusiasm toward a new situation, project, or relationship.