Which One of the Following Is an Objective of Service

question 157

Multiple Choice

Which one of the following is an objective of service transition?

• A) To negotiate service levels for new services
• B) To ensure that service changes create the expected business value
• C) To minimize the impact of service outages on day-to-day business activities
• D) To plan and manage entries in the service catalogue

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Definitions:

Transfer Price

The price at which goods or services are transferred between departments or affiliated entities within the same organization.

Divisional Managers

Managers who are responsible for overseeing and directing a division within a company, typically with responsibility for profit and loss.

Profit Centers

Segments within a company that are responsible for generating revenue and profit, often evaluated separately to analyze their performance.

Operations Margin

An indicator of profitability, calculated as the ratio of operating income to net sales, reflecting the efficiency of a company's operations.