Which One of the Following Is the BEST Description of a Service

question 129

Multiple Choice

Which one of the following is the BEST description of a service level agreement (SLA) ?

• A) The part of a contract that specifies the responsibilities of each party
• B) An agreement between the service provider and an internal organization
• C) An agreement between a service provider and an external supplier
• D) An agreement between the service provider and their customer

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Definitions:

POP3

Post Office Protocol 3, an internet standard protocol used by local email clients to retrieve emails from a remote server over a TCP/IP connection.

IMAP

Internet Message Access Protocol, a protocol that allows a client to access and manipulate electronic mail messages on a server without downloading them to the local computer.

Dynamic Disk

A disk type within Windows operating systems that supports features not available in basic disks, such as the ability to create volumes that span multiple disks (spanned and striped volumes).

Basic Disk

A Windows term for a drive that has been partitioned and formatted.