Which of These Would Fall Outside the Scope of a Typical

question 346

Multiple Choice

Which of these would fall outside the scope of a typical service change management process?

• A) A change to a contract with a supplier
• B) A firmware upgrade to a server that is only used for IT Service Continuity purposes
• C) An urgent need to replace a CPU to restore a service during an incident
• D) A change to a business process that depends on IT Services

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Definitions:

Practice's Savings

Refers to the financial reserves or accumulated funds saved by a business or practice.

Workers' Compensation

A form of insurance providing wage replacement and medical benefits to employees injured in the course of employment in exchange for mandatory relinquishment of the employee's right to sue their employer for the tort of negligence.

Crushing Injury

A type of injury where a part of the body is subjected to a high degree of force or pressure, often resulting in compression and significant damage to the area.