Which of the Following Is the Best Definition of IT

question 545

Multiple Choice

Which of the following is the best definition of IT service management?

• A) An internal service provider that is embedded within a business unit
• B) A complete set of all the documentation required to deliver world class services to customers
• C) Technical implementation of supporting IT infrastructure components
• D) The implementation and management of quality IT services that meet business needs

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Definitions:

Variable Manufacturing Overhead

Costs that vary with production volume, such as utilities and indirect materials.

Machine-Hours

A measure of the time that a machine is operated, used as a way to allocate machine-related costs to products.

Fixed Manufacturing Overhead

Indirect and constant production costs that are not affected by the level of goods or services produced, including factory rent, salaries of supervisory personnel, and utility costs.

Unit Product Cost

The total cost associated with producing one unit of a product, calculated by dividing the total production costs by the number of units produced.