Which One of the Following Statements About Incident Reporting and Logging

question 164

Multiple Choice

Which one of the following statements about incident reporting and logging is CORRECT?

• A) Incidents can only be reported by users
• B) Incidents can be reported by anyone who detects a disruption or potential disruption to normal service
• C) All calls to the service desk must be logged as incidents
• D) Incidents reported by technical staff must also be logged as problems

---

Definitions:

Toxin

A poisonous substance produced within living cells or organisms.

Reproductive Cells

Cells that are involved in sexual reproduction, including sperm and egg cells, carrying genetic information to offspring.

Human Immunodeficiency Virus

A virus that attacks the immune system and can lead to acquired immunodeficiency syndrome (AIDS), a condition in which progressive failure of the immune system allows life-threatening opportunistic infections and cancers to thrive.

Malignant Tumours

Cancerous growths that have the ability to invade nearby tissues and spread to other parts of the body.