Which Process Is Used to Compare the Value That New

question 29

Multiple Choice

Which process is used to compare the value that new services offer with the value of the services they have replaced?

• A) Availability management
• B) Capacity management
• C) Service portfolio management
• D) Service catalogue management

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Definitions:

Online Retail Store

A digital marketplace where products or services are sold directly to consumers through the internet, allowing for shopping from anywhere at any time.

Profits Increase

The rise in the amount of money that a business earns above its costs of operation.

Personalized Power Motive

An individual’s desire for influence and control over others, driven by personal goals and ambitions.

Personalized Power

Power used for personal gain, often associated with self-serving behaviors and leadership styles.