Which of the Following Should Be Available to the Service

question 496

Multiple Choice

Which of the following should be available to the Service Desk? (1) Known Error Data (2) Change Schedules (3) Service Knowledge Management System (4) The output from monitoring tools

• A) 1,2 and 3 only
• B) 1,2 and 4 only
• C) 2,3 and 4 only
• D) All of the above

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Definitions:

Escaped Slaves

Individuals who fled from bondage in search of freedom, notably African Americans escaping the slaveholding Southern states before and during the Civil War.

Secede

To formally withdraw from an organization, union, or nation, often used in the context of states wishing to leave a federal union or country.

Fugitive Slaves

Escaped slaves from a slaveholding state to a free state or territory, often facing danger and hardship in their quest for freedom.

North Star

A prominent star, also known as Polaris, which is used for navigation due to its close alignment with the Earth's geographic north pole.