The Design of IT Services Requires the Effective and Efficient

question 261

Multiple Choice

The design of IT services requires the effective and efficient use of "the four PS". What are these four PS?

• A) People, process, partners, performance
• B) Performance, process, products, plans
• C) People, process, products, partners
• D) People, products, plans, partners

Appreciate the significance of confidentiality and respect towards employees' personal issues.

Recognize the value of employee assistance programs (EAPs) in supporting employees and benefiting the organization economically.

Understand the concept of absenteeism management and proactive approaches to it.

Comprehend the reasons behind managers’ hesitancy to deal with problem behaviors and the impact of avoidance.

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Definitions:

Second-Guessing

The act of doubting or questioning a decision or action after it has been made, often reflecting uncertainty or lack of confidence.

Complementary Skills

Abilities or competencies that enhance or complete another skill, often leading to more effective or efficient performance in a task or job.

Interprofessional Cooperation

The collaborative practice where members of different healthcare professions work together to provide comprehensive care.

Common Purpose

A shared goal or mission among a group of individuals or entities, fostering unity and cooperation towards achieving that goal.