Which of the Following BEST Describes Service Strategies Value to the Business

question 100

Multiple Choice

Which of the following BEST describes service strategies value to the business?

• A) Allows higher volumes of successful change
• B) Reduction in unplanned costs through optimized handling of service outages
• C) Reduction in the duration and frequency of service outages
• D) Enabling the service provider to have a clear understanding of what levels of service will make their customers successful

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Definitions:

Total Percentage Return

A metric that measures the total return on an investment, including both capital gains and dividends or interest, as a percentage of the initial investment.

Dividends

Disbursements from a company to its shareholders, customarily extracted from the company's net income.

Purchase Price

The amount paid to buy an asset or service, which can include the acquisition of goods, services, or property.

Selling Price

The amount of money for which a product or service is offered for sale to customers.