Which ITIL Practice Has the Purpose to Establish and Nurture

question 83

Multiple Choice

Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?

• A) Supplier management
• B) Change enablement
• C) Relationship management
• D) Service desk

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Definitions:

Cost of Goods Sold

The direct costs attributable to the production of the goods sold by a company, including materials and labor costs.

Predetermined Rate

An estimated rate used to apply manufacturing overhead costs to products, calculated before the actual overhead costs are known.

Direct Labour Cost

The expense associated with workers who are directly involved in the production of goods or services, distinguished from indirect labor costs like supervision and maintenance.

Predetermined Overhead Rate

An estimated charging rate used to apply manufacturing overhead costs to produced units, based on a selected activity base.