Which Is Handled as a Service Request

question 94

Multiple Choice

Which is handled as a service request?

• A) An investigation to identify the cause of an incident
• B) A compliment about an IT support team
• C) The failure of an IT service
• D) An emergency change to implement a security patch

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Definitions:

Family's Life

Refers to the everyday events, interactions, and relationships that occur within a family unit.

Primary Wage Earner

The primary wage earner is the person in a household responsible for contributing the majority of income to sustain the family's living expenses.

Mother

A female parent or individual who fulfills the role of nurturing and raising a child.

Overtime Work

Work performed beyond the standard hours set for a workday or workweek, typically compensated at a higher pay rate.