Which Practice Establishes a Channel Between the Service Provider and Its

question 26

Multiple Choice

Which practice establishes a channel between the service provider and its users?

• A) Relationship management
• B) Change enablement
• C) Supplier management
• D) Service desk

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Definitions:

Greensboro

A city in North Carolina known for the Greensboro sit-ins, pivotal events in the Civil Rights Movement.

McCain

John McCain, a significant figure in American politics, was a U.S. Senator from Arizona and the Republican presidential nominee in 2008.

Freedom Schools

Free, temporary, alternative schools for African Americans, mostly in the South, which were part of the Civil Rights Movement during the 1960s, aimed at empowering black communities through education.

Freedom Summer

Freedom Summer was a 1964 voter registration drive aimed at dramatically increasing voter registration in Mississippi, a key part of the larger Civil Rights Movement, noted for its grassroots activism and the significant violence it faced.