Which Service Catalogue View Is Considered Beneficial When Constructing Relationship

question 42

Multiple Choice

Which service catalogue view is considered beneficial when constructing relationship between services, SLAs, OLAs, and other underpinning agreements?

• A) Service-based SLA view
• B) Wholesale customer view
• C) Retail customer view
• D) Supporting services view

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Definitions:

Portfolio

A portfolio of investment vehicles, including equities, fixed income, raw materials, money, and money-like assets, along with mutual funds and ETFs.

Covariance

A measure indicating the extent to which two variables change in tandem.

Variances

Statistical measures that represent the extent to which a set of numbers is spread out from their average value.

Portfolio

A grouping of investment tools like equities, bonds, raw goods, actual cash, and assets similar to cash, which also comprises mutual funds and ETFs.