The Administration of Transformation Processes That Create Value for Customers

question 67

Multiple Choice

The administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs is known as

• A)supply chain management.
• B)operations management.
• C)change management.
• D)process management.

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Definitions:

Iodoform Test

A chemical test for the presence of methyl ketones or secondary alcohols that can be oxidized to methyl ketones, indicated by the formation of a yellow precipitate.

4-heptanone

A seven-carbon ketone with the ketone group positioned on the fourth carbon of the chain, often used as a solvent or in organic synthesis.

Cyclohexanone

A six-carbon cyclic ketone with the molecular formula C6H10O, characterized by a ring structure with a ketone functional group.

Cyclopentanone

A cyclic ketone with the formula C5H8O, characterized by a five-membered ring structure; it's a common intermediate in the synthesis of more complex organic molecules.