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An Engineer Implemented a SOAR Workflow to Detect and Respond

question 57

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An engineer implemented a SOAR workflow to detect and respond to incorrect login attempts and anomalous user behavior. Since the implementation, the security team has received dozens of false positive alerts and negative feedback from system administrators and privileged users. Several legitimate users were tagged as a threat and their accounts blocked, or credentials reset because of unexpected login times and incorrectly typed credentials. How should the workflow be improved to resolve these issues?


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