What Is the Definition of the ITIL Framework

question 596

Multiple Choice

What is the definition of the ITIL framework?

• A) an ISO framework that establishes a model for network management and contains guidelines for managing objects, the management database, and the application entity
• B) a five-volume framework for service management that covers design, transition, and delivery of service, and from which the ISO 20000 was developed
• C) a series of tools for process improvement that uses statistical methods to reduce defects in processes and manufacturing
• D) a framework for enterprise architecture that provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture
• E) a framework for enterprise IP Address Management (IPAM) based on the IANA trusted IP lease allocation scheme

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Definitions:

Population Proportion

A fraction or percentage that represents part of a whole or group within a population that shares a particular characteristic.

Formula

A symbolic representation of a principle or a set of mathematical relations, often used to solve problems or to define scientific laws.

Z Test Statistic

A statistic that measures the difference between the observed value and the hypothesized population mean in units of the standard deviation.

Null Hypothesis

Refers to a statement or assumption that there is no difference or effect, used as a starting point for statistical testing to be challenged by the alternative hypothesis.