Which Three Processes Are Part of the ITILv3 Service Operation

question 34

Multiple Choice

Which three processes are part of the ITILv3 Service Operation? (Choose three.)

• A) service-level management
• B) change management
• C) incident management
• D) problem management
• E) release and deployment management
• F) event management

Understand the role of supportive devices in preventing complications due to immobilization.

Understand various validity types (discriminant, predictive, face, convergent) and their applications.

Interpret basic statistical measures (mean, median, mode, standard deviation) and understand their importance in psychological research.

Comprehend the concept and significance of normal distribution in psychological measurements.

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Definitions:

Reinforcement

A process in learning theory used to encourage or establish a desired behavior by offering rewards or consequences.

Kolb's Learning Styles

A theory that identifies four distinct learning styles—converging, diverging, assimilating, and accommodating—based on how individuals process information and experience.

Learning Preferences

Individual differences in the ways people prefer to engage with, absorb, and process information during the learning process.

Learning Modes

The various ways or approaches through which individuals acquire knowledge, skills, and competencies, such as visual, auditory, reading/writing, and kinesthetic learning.