What Is the Definition of the ITIL Framework

question 596

Multiple Choice

What is the definition of the ITIL framework?

• A) an ISO framework that establishes a model for network management and contains guidelines for managing objects, the management database, and the application entity
• B) a five-volume framework for service management that covers design, transition, and delivery of service, and from which the ISO 20000 was developed
• C) a series of tools for process improvement that uses statistical methods to reduce defects in processes and manufacturing
• D) a framework for enterprise architecture that provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture
• E) a framework for enterprise IP Address Management (IPAM) based on the IANA trusted IP lease allocation scheme

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Definitions:

Open Meetings Act

Legislation requiring government meetings to be held in public, ensuring transparency and accountability.

Freedom of Information Act

A law that allows for the full or partial disclosure of previously unreleased information and documents controlled by the United States government.

Conditional Privilege

A legal status that offers protection from defamation claims if the statements made were without malice and on a legitimate occasion or interest.

Legal Right

A legal right is an entitlement derived from a legal system that allows or empowers a person to act in a specified way or requires others to act with respect to the person holding the right.