Which Tab on the Cisco Finesse Agent Desktop Hosts the Gadget

question 64

Multiple Choice

Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?

• A) The My Statistics tab hosts the gadget.
• B) The Home tab hosts the gadget.
• C) The Manage Customer tab hosts the gadget.
• D) The gadget to initiate or accept a call is common and is not tied to a specific tab.

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Definitions:

Consumer Goods

Products and commodities that are bought and used by individuals and households for personal use.

Agricultural Production

The process of cultivating plants and raising livestock for food, fiber, and other products.

Social Contract

Agreement hammered out between labor and management in leading industries; called a new “social contract.” Unions signed long-term agreements that left decisions regarding capital investment, plant location, and output in management’s hands, and they agreed to try to prevent unauthorized “wildcat” strikes.

Childcare Expenses

Costs that parents or guardians incur in providing care for their children, especially during work hours, including daycare, nannies, and preschool services.