Which Configuration Object Can Have Skills Assigned to It in Cisco

question 18

Multiple Choice

Which configuration object can have skills assigned to it in Cisco Unified Contact Center Express?

• A) Contact Service Queue
• B) Skill Groups
• C) Resource Groups
• D) competence levels

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Definitions:

Account

A record in bookkeeping that tracks the financial transactions of a specific asset, liability, equity, revenue, or expense.

Accounts Receivable

Represents money owed to a company by its customers for goods or services sold on credit.

Services

Intangible products provided to consumers, which may include consultancy, maintenance, delivery, or repair services.

Journalize

The process of recording financial transactions in a company's journal, detailing the accounts that are affected and by how much.