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In a Cisco Unified Contact Center Express Deployment with Cisco

question 31

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In a Cisco Unified Contact Center Express deployment with Cisco Unified Communications Manager Express, which feature is disabled on the Cisco Agent Desktop?


Definitions:

Activity Cost Pools

Groups of individual costs caused by specific activities, used in activity-based costing to allocate costs to products or services.

Overhead Cost Per Unit

The allocation of total fixed and variable manufacturing overhead costs to individual units of product.

Product F

A specific item or good produced by a company, referred to as "Product F" for identification or category purposes.

Activity Rates

These are the costs assigned to work based on the activities required to complete a job or task.

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