Which Two Resource Selection Criteria Are Available for a Chat

question 22

Multiple Choice

Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)

• A) Longest available
• B) Least skilled
• C) Most handled contacts
• D) Most skilled
• E) random

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Definitions:

Special Order

An order for goods or services that is not part of a company's regular offerings and is often customized or produced in a limited quantity.

Minimum Selling Price

The lowest price at which a business is willing to sell its products or services, often determined to cover costs or meet a specific profit threshold.

Avoidable Cost

Expenses that can be eliminated if a particular decision or action is not taken.

Split-Off Point

The stage in a production process where different products become physically identifiable, and their costs can be separately assigned.