In Cisco Finesse, Which Two Workflow Action Types Can Be

question 49

Multiple Choice

In Cisco Finesse, which two workflow action types can be configured via the administration page? (Choose two.)

• A) Agent Notification
• B) Browser Pop
• C) Timer Action
• D) HTTP Request
• E) Run Macro

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Definitions:

Principles

Fundamental beliefs or standards that guide behavior and decision-making, often serving as the foundation for ethics, laws, or practices.

McKinsey & Company's Capacity Framework

A strategic tool developed by the consulting firm to help organizations assess and build their capability to achieve their goals effectively.

Harvard Policy Model

A framework for policy analysis emphasizing the importance of clearly defining problems, objectives, and the selection of optimal solutions based on empirical data.

Board of Directors

a group of individuals elected to represent shareholders and make governing decisions on behalf of a corporation or organization.