Which Four Items Are Factors of Bandwidth Requirements for the Visible

question 25

Multiple Choice

Which four items are factors of bandwidth requirements for the visible network connection between the Cisco Unified Contact Center Enterprise Agent Peripheral Gateway and the call router? (Choose four.)

• A) busy hour call attempts
• B) number of skill groups per agent
• C) number of agents
• D) number of call types
• E) percent of traffic with Courtesy Callback
• F) number of call and ECC variables
• G) number of concurrent real-time reports
• H) percent of traffic requires Agent Greeting
• I) percent of traffic requires Whisper Announcements

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Definitions:

Selling Situation

The circumstances and environment in which a sales interaction takes place, influencing strategies and outcomes.

Product Satisfaction

The level of contentment a consumer has with the performance and quality of a purchased product.

Organizational Sale

A complex sales process that involves selling products or services to large organizations rather than individual consumers.

Order-Getters

Salespeople who get new and repeat business using a creative sales strategy and a well-executed sales presentation.