A Cisco Unified Contact Center Enterprise Solution Is Designed with Geographic

question 36

Multiple Choice

A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers) . If Call Router Side A has device majority and its Ethernet private network NIC fails, which two events occur? (Choose two.)

• A) Both sides go out of service for small period of time, Call Router Side A goes active, and Call Router Side B goes idle
• B) Both sides go in service for small period of time, Call Router Side A goes active after negotiations with Call Router Side B, Call Router Side B goes idle
• C) There is no ability to make ICM configuration changes at Side B
• D) The Call Router Side A stays active, while Call Router Side B goes idle
• E) The Call Router Side B stays active, while the Call Router Side A goes idle