Which Three Items Does the Cisco Finesse Administrative Application Allow

question 8

Multiple Choice

Which three items does the Cisco Finesse administrative application allow administrators to configure? (Choose three.)

• A) upload third-party gadgets
• B) wrap-up reasons and phonebooks
• C) call variable and ECC variable layout
• D) ready and login reason codes
• E) workflows and workflow actions
• F) connections to third-party gadget server and the Administration & Data server database

Understand the importance of strategic location clustering for businesses.

Apply center-of-gravity and other quantitative methods to location analysis.

Consider ethical and social responsibilities in location decisions.

Use factor-rating and other models to evaluate location alternatives.

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Definitions:

Net Income

The remaining income of a business after deducting all expenditures and taxes from the gross revenue.

Equity Method

An accounting technique used by firms to assess the profits earned from their investments in other companies, where the investment is recorded at original cost and adjusted for the investor's share of the investee's profit or loss.

Outstanding Voting Stock

The shares of a corporation that are issued, held by shareholders, and entitled to vote in corporate decisions.

Affiliate Dividends

Affiliate dividends refer to the distribution of earnings paid to shareholders of a subsidiary or an affiliate company.