Which Two Statements About Precision Queues Are True? (Choose Two

question 26

Multiple Choice

Which two statements about Precision Queues are true? (Choose two.)

• A) A Wait Time may be configured in any step except for the last step.
• B) At least on step must be configured for a Precision Queue.
• C) Either Skill Groups or Precision Queues must be utilized within an instance - not both.
• D) Precision Queues can be configured for usage in agent-based inbound campaigns.
• E) A Consider If statement may be configured in any step.

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