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When Selling Business Outcomes, Which Two Key Points/ Factors Related

question 77

Multiple Choice

When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)


Definitions:

Cognitive Dissonance

A psychological conflict resulting from incongruous beliefs and attitudes held simultaneously.

Psychologically Inconsistent

Exhibiting behaviors or thoughts that are not in harmony with one's usual psychological patterns.

Deindividuation

A psychological state where an individual loses self-awareness and self-restraint, often occurring in group settings that foster anonymity.

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms or societal standards.

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