The Customer Mindset Across Verticals Is Changing as They Become

question 189

Multiple Choice

The customer mindset across verticals is changing as they become more aware of technology solutions and their influence on the organization. Which three options are characteristics of this customer mindset? (Choose three.)

• A) Perspective towards technology services and solutions is same across industry verticals
• B) Less loyal to a specific vendor due to technology as a commodity and availability of service solutions
• C) Expect providers to sell products and contracts
• D) Expect measurable value in terms of business outcomes
• E) Have a greater understanding of the competitive market and service and solution providers

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