A Large University Has Deployed a New IT Solution Designed

question 8

Multiple Choice

A large university has deployed a new IT solution designed to improve the overall student and staff experience. Which approach to measure success is the best?

• A) Twice yearly student and staff surveys with two questions related to IT
• B) Measure the number of complaints raised by students
• C) Combination of tailored surveys and IT tools-based metrics
• D) Implement staff Super Users to provide feedback

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Definitions:

Suckers

An organ in some animals specialized for adhesion, or a shoot from the base of a plant stem that can develop into a new plant.

Corms

Short, vertical, swollen underground plant stems that serve as storage organs to survive winter or dry months and to propagate new plants.

Germination

The process by which a plant grows from a seed or similar structure.

Imbibition

The process of absorption of water by plant tissues or seeds, often leading to swelling, which is critical for seed germination and plant growth.