In a Process Chain Network (PCN)diagram,the Highest Level of Customization

question 49

Multiple Choice

In a Process Chain Network (PCN) diagram,the highest level of customization for the customer is achieved in the region of

• A)independent processing.
• B)surrogate interaction.
• C)direct interaction.
• D)none of the above.

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Definitions:

Foregone Interest

The potential interest income lost by choosing an alternative investment or spending decision instead of the present option that yields interest.

FDIC Insurance

A federal guarantee of safety for depositor funds in member banks, up to a defined limit.

Bank Panics

Situations in which a large number of bank customers attempt to withdraw their deposits simultaneously due to fears that the bank will become insolvent.

Checking Deposits

Balances in bank accounts from which funds can be withdrawn by writing a check or using a debit card, usually without any interest benefits.