In a Service Operation,the Higher the Level of Customer Interaction

question 62

Multiple Choice

In a service operation,the higher the level of customer interaction

• A)the lower the process efficiency.
• B)the higher the process efficiency.
• C)the higher the resource utilization.
• D)the lower the idle time.

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Definitions:

Void

A void agreement or contract has no legal effect, thus it's as if it never existed due to illegality or impossibility.

Standard of Living

The degree of wealth, comfort, material goods, and necessities available to a person, community, or nation.

Utilities

Basic services such as water, electricity, gas, and telecommunications that are essential for households and businesses.

Minor

A person under the age at which they legally become an adult, often less than 18 years old.