A Grocery Chain Using a Shoppers Card to Keep Track

question 48

Multiple Choice

A grocery chain using a shoppers card to keep track of customer purchases and preferences is an example of

• A)Complete Resource Management Systems.
• B)Collaborative Resource Management Systems.
• C)Customer Relationship Management System.
• D)Collaborative Relationship Management Systems.

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Definitions:

Time Management Skills

The ability to use one's time effectively or productively, especially at work, through planning and exercising conscious control over the amount of time spent on specific activities.

Heterogeneous Needs

Diverse requirements or desires of customers or clients, reflecting the variation in their preferences, situations, or circumstances.

Account Segmentation

The process of applying different selling strategies to different customers.

Dining Alone

The act of eating a meal by oneself, which can be experienced differently by individuals, ranging from enjoyable to undesirable.