A Customer Relationship Management System (CRMS)helps

question 8

Multiple Choice

A Customer Relationship Management System (CRMS) helps

• A)in the acquisition of new customers.
• B)improve the experience of current customers.
• C)promote ongoing and increased business with current customers.
• D)all of the above.

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Definitions:

Monetary Policy

Actions of a central bank, currency board, or other regulatory authorities that determine the size and rate of growth of the money supply, which in turn affects interest rates.

Interest Rate

The cost of borrowing money or the return gained from lending money, typically expressed as a percentage of the principal amount per year.

Gross Domestic Product

The aggregate economic or market value of all products and services that have been completed inside a country's boundaries during a specific timeframe.

Interest Rate

The amount charged, expressed as a percentage, by a lender to a borrower for the use of assets over a specific period of time.