An Alexa Skill Builder Is Developing a Complex Skill to Help

question 44

Multiple Choice

An Alexa Skill Builder is developing a complex skill to help users purchase items. The Builder has implemented the default AMAZON.HelpIntent , but when users ask for help they always reach the same unhelpful result. How should the Builder enhance the experience to guide the users toward the end goal?

• A) Check the state of the user conversation when AMAZON.HelpIntent is received to give contextual responses. Check the state of the user conversation when is received to give contextual responses.
• B) Implement AMAZON.FallbackIntent to give a response when an utterance is not understood. Implement AMAZON.FallbackIntent to give a response when an utterance is not understood.
• C) Extend the default AMAZON.HelpIntent with more sample utterances. Extend the default with more sample utterances.
• D) Implement a custom intent users can request when they need help.

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Definitions:

Instrumental Learning

A learning process in which behavior is modified by the reinforcing or inhibitory effects of the resulting consequences.

Response

A reaction to a specific stimulus or situation, which can be verbal, physical, or emotional in nature.

Reward

A reward refers to a positive reinforcement given in response to a desired behavior, intended to encourage that behavior's recurrence.

Concept Formation

The mental process involved in grouping or categorizing objects, events, or ideas based on common features or characteristics.