An Alexa Skill Builder Implemented the Built-In Intent AMAZON

question 63

Multiple Choice

An Alexa Skill Builder implemented the built-in intent AMAZON.HelpIntent . In some cases, users are asking for help using phrases that are specific to a skill's terminology. Amazon Alexa does not understand these phrases are help requests, and they are not being routed to . According to best practices, how can this situation be corrected?

• A) Create custom intents using the help utterances that are specific to the skill, and remove AMAZON.HelpIntent . Create custom intents using the help utterances that are specific to the skill, and remove
• B) Use AMAZON.FallbackIntent to capture spoken phrases that do not match AMAZON.HelpIntent , then determine if the user needs help. Use AMAZON.FallbackIntent to capture spoken phrases that do not match , then determine if the user needs help.
• C) Define custom slots for AMAZON.HelpIntent to capture the additional details in the users' help requests Define custom slots for to capture the additional details in the users' help requests
• D) Extend the standard built-in AMAZON.HelpIntent using additional samples in the skill's interaction model Extend the standard built-in using additional samples in the skill's interaction model