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A Company with a Developer-Level AWS Support Plan Provisioned an Amazon

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A company with a Developer-level AWS Support plan provisioned an Amazon RDS database and cannot connect to it. Who should the developer contact for this level of support?


Definitions:

Preferred Shares

A class of ownership in a corporation that has a higher claim on assets and earnings than common shares, usually with fixed dividends.

Earnings Per Share

A company's profit divided by its number of common outstanding shares, indicating the company's profitability.

Dividend Yield Ratio

A financial ratio that shows how much a company pays out in dividends each year relative to its stock price.

Dividend Payout Ratio

A financial ratio that measures the percentage of a company's net income that is distributed to shareholders as dividends.

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