Use the Information Below to Answer the Following Question(s)

question 12

Multiple Choice

Use the information below to answer the following question(s) .
An automotive manufacturer procures an important engine part.The tool that the manufacturer uses to monitor the part supplier is a supplier scorecard.With respect to part quality,two primary performance metrics monitored are parts per million (PPM) defects and percent PPM improvement.The following measures are used for the scoring criteria:
Data collected on the supplied part over the present quarter indicated 15 defects with 325,000 parts received.The PPM defect rate in the prior quarter was 73.
-What is the PPM defect rate for this quarter?

• A)15
• B)30
• C)46
• D)75

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Definitions:

Expert Power

The influence or authority a person holds as a result of their expertise, knowledge, or skill in a particular domain.

Referent Power

A form of influence that derives from the admiration or respect one commands from others, leading to a desire to emulate the influencer.

Reward Power

Refers to the influence one has by offering rewards or benefits for compliance or desired behaviors.

Informational Power

A form of power stemming from the ability to control access to information and knowledge, which can influence others' actions and beliefs.