Your Organization's Call Center Has Asked You to Develop a Model

question 18

Multiple Choice

Your organization's call center has asked you to develop a model that analyzes customer sentiments in each call. The call center receives over one million calls daily, and data is stored in Cloud Storage. The data collected must not leave the region in which the call originated, and no Personally Identifiable Information (PII) can be stored or analyzed. The data science team has a third-party tool for visualization and access which requires a SQL ANSI-2011 compliant interface. You need to select components for data processing and for analytics. How should the data pipeline be designed?

• A) 1= Dataflow, 2= BigQuery
• B) 1 = Pub/Sub, 2= Datastore
• C) 1 = Dataflow, 2 = Cloud SQL
• D) 1 = Cloud Function, 2= Cloud SQL

Understand the criteria for making ethical decisions regarding multiple relationships according to professional guidelines.

Recognize the ethical considerations and potential conflicts involved in bartering psychotherapy for goods or services.

Understand the importance of managing boundary issues to prevent misuse of power in therapeutic relationships.

Understand the various stages of the writing process and the importance of grammar and punctuation.

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Definitions:

Hydroxide

A negatively charged ion (OH-) consisting of oxygen and hydrogen.

Diazomethane

A highly reactive organic compound with the formula CH2N2, used in organic synthesis to introduce methyl groups or to form diazo compounds.

Carbene

A highly reactive molecule featuring a carbon atom with two non-bonded electrons and six valence electrons in total.

Carbanion

An ion that contains a negatively charged carbon atom, often a reactive intermediate in organic reactions.