You Work for a Large Technology Company That Wants to Modernize

question 8

Multiple Choice

You work for a large technology company that wants to modernize their contact center. You have been asked to develop a solution to classify incoming calls by product so that requests can be more quickly routed to the correct support team. You have already transcribed the calls using the Speech-to-Text API. You want to minimize data preprocessing and development time. How should you build the model?

• A) Use the AI Platform Training built-in algorithms to create a custom model.
• B) Use AutoMlL Natural Language to extract custom entities for classification.
• C) Use the Cloud Natural Language API to extract custom entities for classification.
• D) Build a custom model to identify the product keywords from the transcribed calls, and then run the keywords through a classification algorithm.

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Definitions:

Slushies

Frozen, flavored sweet drinks made by mixing ice with a flavored syrup, commonly sold at convenience stores or during summer events.

Without Collusion

Operating or competing in a market where firms or participants act independently and do not engage in agreements to control prices or market shares.

Begin Advertising

The initial phase in which a business or organization promotes its product or service to the target market through various media channels.

Maximize Profits

The goal of operating in a way that achieves the highest possible profit from business activities.