Capacity Management Is a Process to Ensure IT Infrastructure Is

question 35

Multiple Choice

Capacity management is a process to ensure IT infrastructure is used efficiently and that it is provided at the right time and price in the needed volumes. Which ISO/IEC 20000 process group does Capacity management belong to?

• A) Control processes
• B) Resolution processes
• C) Relationship processes
• D) Service delivery processes

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Definitions:

Inventory

A detailed list of items in stock or possession, often used for assessment or operational purposes.

Domains

Specific areas of interest or activity, especially areas of knowledge or expertise.

Organizational Citizenship

Volunteer actions of employees that contribute to the organization's well-being beyond the scope of their job requirements.

Internal

Refers to elements, operations, or factors existing or occurring within an entity or system.