Which of These Statements About Resources and Capabilities Is CORRECT

question 296

Multiple Choice

Which of these statements about resources and capabilities is CORRECT?

• A) Resources are types of service asset and capabilities are not
• B) Resources and capabilities are both types of service asset
• C) Capabilities are types of service asset and resources are not
• D) Neither capabilities nor resources are types of service asset

Comprehend the significance of performance standards and measures.

Understand the legal aspects and defensibility of performance appraisals.

Recognize the role of job analysis in performance management.

Appreciate the benefits and limitations of different appraisal feedback techniques.

---

Definitions:

Job Market Signals

Indicators or attributes used by employers to infer the potential productivity or suitability of job candidates.

Dressing Well

The act of choosing and wearing clothes that are considered socially and contextually appropriate and aesthetically pleasing.

Interviews

A formal conversation between two or more people, where questions are asked by the interviewer to obtain information from the interviewee.

Marginal Cost

The cost of producing one additional unit of a good or service, computed by dividing the change in total cost by the change in quantity produced.