Which Process Is Involved in Monitoring an IT Service and Detecting

question 435

Multiple Choice

Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?

• A) Service asset and configuration management
• B) Event management
• C) Service catalogue management
• D) Problem management

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Definitions:

Concentration Ratios

A measure used to determine the level of competition within an industry by analyzing the market share of the largest firms within that market.

Industry Sales

The total revenue generated within a specific industry from the sale of goods and services.

Top Firms

Leading companies in a particular industry, market, or sector based on metrics such as revenue, market share, or innovation.

Percentage Share

A fraction of a whole, expressed as a percentage, representing a part of a total amount or quantity.