Which of the Following Processes Are Performed by the Service

question 105

Multiple Choice

Which of the following processes are performed by the service desk? 1. Capacity management
2) Request fulfillment
3) Demand management
4) Incident management

• A) All of the above
• B) 3 and 4 only
• C) 2 and 4 only
• D) 2 only

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Definitions:

Depreciate

To decrease in value over time, often used in reference to tangible assets like machinery or vehicles due to wear and tear or obsolescence.

Exchange Rate

The rate at which one currency can be exchanged for another, affecting international trade and investments.

Swiss Consumer

An individual or entity engaging in the consumption of goods and services in Switzerland, representing patterns and preferences within the Swiss market.

Swiss Francs

The currency of Switzerland, recognized by its code CHF and used as a strong and stable store of value.