Which of These Recommendations Is Best Practice for Service Level

question 305

Multiple Choice

Which of these recommendations is best practice for service level management? 1. Include legal terminology in service level agreements (SLAs)
2) It is NOT necessary to be able to measure all the targets in an SLA

• A) 1 only
• B) 2only
• C) Both of the above
• D) Neither of the above

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Definitions:

Factitious Disorder

A psychological disorder in which a person acts as if they have an illness by deliberately producing, feigning, or exaggerating symptoms, motivated by a desire for attention or sympathy.

Multiple Hospitalizations

The act of being admitted to the hospital for treatment on several occasions.

Medical Procedures

Refers to the techniques and actions performed by healthcare professionals to diagnose, treat, or prevent disease.

Financial Benefit

An advantage or profit gained from investments, employment, or other financial activities.