A User Is Unable to Access Websites and Has Reported

question 250

Multiple Choice

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

• A) Document findings, actions, and outcomes.
• B) Reboot the device to verify the fix.
• C) Reconnect the device to the network.
• D) Verify the settings in IPConfig.
• E) Research the problem based on symptoms.
• F) Run a virus scan.

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Definitions:

Same-sex Classrooms

Educational setups where students are grouped based on their gender, typically in an effort to tailor teaching methods and content.

Hazardous Wastes

Materials that are dangerous to human health or the environment, requiring careful handling and disposal to prevent harm.

Precycling

The practice of reducing waste by attempting to avoid bringing into the home or business items which will generate waste.

Sensory Memory

The shortest-term element of memory, it is the ability to retain impressions of sensory information after the original stimuli have ended.