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A User Printed Several Documents to a Shared Network Copier

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A user printed several documents to a shared network copier and noticed that they have very faint color density. A technician investigates the issue and verifies that the printer had a maintenance kit installed recently. Which of the following next steps will MOST likely resolve the issue? (Choose two.)


Definitions:

Eyewitness

A person who has seen an event, typically a crime or accident, and can provide a first-hand account of what happened.

Suspect

To believe someone is guilty of a crime or wrongdoing without conclusive evidence.

Flashbulb Memories

Highly detailed and vivid memories of significant or emotional events, which are remembered with great confidence.

Hirst

The surname of an individual, potentially referring to notable persons in various fields; without further context, specificity is lacking.

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