A User's Smartphone Has Been Slow Recently

question 281

Multiple Choice

A user's smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

• A) Too many applications are running updates
• B) The device is currently running in airplane mode
• C) The internal memory is failing on the device
• D) The OS update is too resource intensive for the device